Citizenm London Shoreditch Hotel, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

6 Holywell Lane, London, United Kingdom

Four-star Citizenm London Shoreditch in East End features contemporary living rooms with iconic Vitra furniture and a prolific MENDO library collection. The 216-room hotel offers 24/7 dining, complimentary high-speed WiFi, and a 24-hour business center.

Tech-Enhanced Comfort Rooms

Each room at Citizenm comes with premium bedding, iPads, and Smart TVs with free movies on demand. Private bathrooms include rainfall showerheads, hydromassage features, and designer toiletries, while tablet mood pads control room temperature and lighting.

Round-Clock Dining Options

CanteenM, the buffet restaurant with bar/lounge, operates 24 hours daily. The hot and cold breakfast buffet includes local treats, with options for vegan, lactose-free, and gluten-free diets.

Business Center Services

The hotel provides express check-in/out services and a 24-hour business center with 100+ Mbps internet speed. A manager's reception and coffee shop complement the amenities.

Historic Market Location

Citizenm London Shoreditch sits near Spitalfields, one of London's oldest markets. Key attractions within 1.5 miles include Tower Bridge, The Shard, and Sky Garden.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

London 2.4 mi

Airports

London City (LCY) 6.8 mi

London Heathrow (LHR) 20.8 mi

Train

London Liverpool Street2300 ft

Old Street Station2300 ft

Metro stations

Liverpool Street Tube2300 ft

Bus

Bus stop2300 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
iPad

Room decor

Parquet floor

Location

6 Holywell Lane, London, United Kingdom

Map view

street view

6 Holywell Lane, London, United Kingdom

City landmarks

Castle

Tower of London

1.0 mi

Harbor

Tower Bridge

1.3 mi

Museums

The British Museum

2.1 mi

Market

Borough Market

1.4 mi

Gallery

Tate Modern

1.5 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.3 mi

Parks

Sky Garden

1.3 mi

Garden

Buckingham Palace

3.2 mi

Church

St Paul's Cathedral

1.5 mi

Museums

Museum of London

1.1 mi

Mosque

Brick Lane

4500 ft

Bridges

London Bridge

1.5 mi

32 London Bridge St

The View from The Shard

1.4 mi

The Shard 32 London Bridge Street

The Shard

1.4 mi

Opera House

Covent Garden

2.1 mi

Gallery

Dalston

1.5 mi

Square

Trafalgar Square

2.4 mi

Market

Old Spitalfields Market

3700 ft

Museums

National Gallery

2.4 mi

Elizabeth Tower - Houses of Parliament

Big Ben

2.6 mi

Monuments and Landmarks

Monument Tube

1.3 mi

Broadway Theatre

Shakespeare's Globe

1.4 mi

Gallery

Barbican Centre Tube

4700 ft

Bank of England

4300 ft

Museums

HMS Belfast

1.9 mi

Church

Westminster Abbey

2.7 mi

Museums

Museum of the Home

5100 ft

Museums

Bank of England Museum

1.1 mi

Museums

Dennis Severs' House

2700 ft

Gallery

Guildhall Art Gallery

1.1 mi

Nearby

Liverpool Street Station

Great Eastern Railway War Memorial

1500 ft

Restaurants

Dishoom Shoreditch

3200 ft

7 Boundary Street

Pizza East

2400 ft

56 Shoreditch High Street

Andina Shoreditch

3300 ft

1 Redchurch Street

Boxpark Shoreditch

2600 ft

2-10 Bethnal Green Road Shoreditch

Smoking Goat Shoreditch

3300 ft

64 Shoreditch High Street

Brat

3300 ft

4 Redchurch Street Shoreditch

Coffee Studio 7 Gr

2300 ft

194 Shoreditch High Street

Lyle's

2600 ft

The Tea Building 56 Shoreditch High Street Tea Building

Albion

3100 ft

2-4 Boundary Street Shoreditch

Savoy Cafe & Kitchen

2300 ft

11 Great Eastern Street

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.2

Location

7.0

Service

8.0

Dining

6.6

Anthony

United Kingdom, January 2025

7.4/10

I enjoyed my stay at citizenM Shoreditch, thanks to its vibrant and modern atmosphere. The location is fantastic, with so many food and shopping options close by. However, the room size felt a bit compact, and access to public transport was sometimes inconvenient. Overall, it was a pleasant experience! 😊🛏️

Rooms

8.0

My room was stylishly designed with smart technology to control everything, but it was a bit smaller than I’m used to. The bed was incredibly comfortable, though! I appreciated the cleanliness and the thoughtful touches, making it feel luxurious despite the compact space.

Service

9.0

The staff were really good and went above and beyond, from offering complimentary drinks on my anniversary to ensuring everything was immaculate. I loved the easy self-check-in process, which made things convenient, though it could get a bit hectic at peak times.

Location

8.0

The location is nestled right in the heart of Shoreditch, allowing easy access to nightlife, cafes, and beautiful street art. However, getting to the nearest tube station required a bit of a walk, which could be a drawback for some.

Dining

9.0

I enjoyed the food offerings and the cozy bar area that served great coffee. There were also many local dining options available nearby, which made finding meals easy during my stay.

Facilities

8.0

The hotel had inviting communal spaces perfect for relaxation or work. I loved how everything felt modern and vibrant, though one of the elevators was out of order during my stay, which was a slight inconvenience.

Harper

United Kingdom, January 2025

7.4/10

I had a very mixed experience at CitizenM London Shoreditch. While the staff was friendly and accommodating, and I found the room to be clean and well-designed, I encountered a few significant issues. The technology in the room sometimes didn't work as intended, and I struggled with the broken lifts during my stay. Overall, it was a decent experience, but improvements are necessary in certain areas.

Rooms

8.0

The room was clean, compact, and featured smart technology like an iPad for room control, though I faced some issues with the tech freezing occasionally. The bed was notably comfortable, making for a good night's sleep.

Service

9.0

The staff was genuinely attentive and friendly. They even surprised me with complimentary drinks for my anniversary, which made me feel appreciated.

Location

6.0

While I loved being in Shoreditch with its vibrant atmosphere, I found the walk to public transport a bit lengthy, and it wasn't the most convenient spot for accessing other parts of London.

Dining

5.0

Dining options were limited, and I found snack prices to be quite high compared to other hotels. It would have been great to have a more varied selection.

Facilities

6.0

Although the hotel offered modern facilities, the broken lifts were frustrating, forcing me to take the stairs frequently. Overall, cleanliness was a strong point, yet some common areas felt neglected.

David

United Kingdom, December 2024

5.2/10

My stay at CitizenM London Shoreditch was enjoyable thanks to its modern design and friendly staff, but there were some drawbacks. The room was cleverly compact, though I found it challenging sharing space with the bed positioned against the window. Additionally, the lack of fresh air and occasional long waits for the lift were minor inconveniences.

Rooms

6.0

The room was small but beautifully designed, featuring an iPad to control the lights and curtains. While it was comfortable for one or two people, the arrangement with the bed against the window made it awkward for two to move around at night.

Service

9.0

The staff were incredibly helpful and attentive, promptly assisting with any questions and providing great service throughout my stay.

Location

9.0

I loved the location in Shoreditch, close to a variety of trendy restaurants, cafes, and shops, making it easy to explore the area.

Dining

7.0

The hotel had a self-service approach for breakfast and snacks, with access to good coffee at the bar, perfect for grabbing a quick bite.

Facilities

7.0

The facilities were mainly self-service, including check-in and room cleaning on request. However, one of the lifts was out of order, leading to longer wait times during peak hours.

Oliver

United Kingdom, November 2024

5.0/10

I had a lovely stay at CitizenM London Shoreditch. The room was smartly designed and very comfortable, especially the bed, which was one of the best I've slept in. However, I did experience a frustrating incident on the night of my checkout regarding an iPad misunderstanding, which the staff resolved quickly. Overall, the experience was great, but I couldn't overlook that particular issue.

Rooms

9.0

The room was compact but cleverly designed with modern amenities. Controlling the lights and TV through the tablet was a highlight for me, and I loved the chic LED lighting.

Service

8.0

The staff were generally really good and attentive, making my stay enjoyable. However, the mix-up regarding the iPad was a bit disappointing, but was handled promptly by Katie.

Location

7.0

The location in Shoreditch was vibrant and buzzing, surrounded by shops and eateries. While it was a short walk to the Overground line, the nearest tube station was a bit further than I'd hoped.

Dining

7.0

Although there were many great dining options nearby, I wanted to enjoy a cup of tea in the room, which wasn’t available. However, the bar's atmosphere was quite appealing and relaxing.

Facilities

9.0

I appreciated the effective use of space in the room and the smart technology at my fingertips. The cleanliness of the hotel was also commendable, making for a pleasant stay overall.

Les

United Kingdom, October 2024

6.2/10

My stay at CitizenM London Shoreditch had its ups and downs. I enjoyed the vibrant atmosphere and modern design, which made me feel right at home. However, I struggled with the air conditioning situation, as my room was a bit stuffy, especially during the warmer days. The staff were friendly and did their best to resolve the issues, but it impacted my overall experience a bit. 🏨😅

Rooms

5.0

The room was clean and featured a comfortable bed with impressive smart technology for controlling settings, but the lack of ventilation made it uncomfortable at times.

Service

5.0

The staff were attentive and friendly, offering to switch my room when I experienced heat issues. They really did their best under the circumstances.

Location

5.0

Located in a trendy area with plenty of local dining options, the hotel made it easy for me to explore Shoreditch and beyond.

Dining

5.0

While I appreciated the variety of snacks and bar options, I did find it a bit inconvenient to fetch room service from downstairs.

Facilities

5.0

The communal spaces were inviting and stylish, but the ongoing construction work and a broken elevator affected my stay.